Privacy Policy

Effective Date: September 13, 2026

1. Introduction

Welcome to Ameen Foundation (“Ameen Foundation,” “we,” “us,” or “our”).

Ameen Foundation is a non-commercial and non-political organization committed to serving humanity through health, education, food, medical assistance, shelter, and other welfare activities. Our website, https://ameenfoundation.org.pk/, allows visitors and donors to learn about our activities, contact us, and make donations online.

This Privacy Policy explains how we collect, use, protect, and manage personal information when you visit or use our website, services, forms, donation facilities, or related online services (collectively, the “Site”).

By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

2. Information We Collect

We may collect information that you voluntarily provide when using our Site, including when you:

Create or use an account.
Make an online donation.
Contact us through our contact form.
Communicate with us through email, telephone, or other available communication methods.
Subscribe to or interact with any communication or service offered through our Site.

Depending on the service being used, the information we may collect can include:

Full name
Email address
Telephone or mobile number
Postal or residential address
Account or login information
Donation amount and donation-related information
Information included in messages or inquiries sent to us
Transaction-related information supplied through our payment partners

We do not intentionally collect more personal information than is reasonably necessary for the relevant purpose.

3. Payment and Donation Information

When you make a donation through our Site, payment-related information may be processed by third-party payment service providers, banks, financial institutions, wallets, or payment gateways.

Ameen Foundation may receive information necessary to identify and record a donation, such as the donor’s name, donation amount, transaction reference, payment status, or other relevant transaction information.

Where payment information is entered into a third-party payment gateway, that information may be handled directly by the relevant payment provider under its own privacy policy and terms.

Ameen Foundation does not intend to store complete debit card or credit card numbers unless specifically required and lawfully permitted for a particular service.

4. How We Use Your Information

We may use personal information for the following purposes:

To process and record donations.
To provide confirmation or receipts for donations.
To respond to questions, requests, and contact-form submissions.
To provide services available through the Site.
To manage user accounts where applicable.
To maintain accurate financial and administrative records.
To communicate with donors and website users regarding their transactions or inquiries.
To improve the security, functionality, and performance of our Site.
To prevent fraud, misuse, unauthorized access, and other security incidents.
To comply with applicable legal, regulatory, accounting, or reporting requirements.
To support the charitable and welfare activities of Ameen Foundation.

We will not use your personal information for purposes that are materially inconsistent with the purpose for which it was collected without an appropriate legal basis or, where required, your consent.

5. Confidentiality of Donor Information

We respect the privacy of our donors and users.

Personal information provided through the Site will be treated as confidential and will only be accessed or used by authorized persons, service providers, or organizations where reasonably necessary to operate the Site, process donations, provide requested services, fulfill legal obligations, or protect the rights and security of Ameen Foundation and its users.

Where appropriate, donation and financial records may be maintained for accounting, auditing, reporting, governance, and legal purposes.

6. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share limited personal information where reasonably necessary with:

Banks and payment gateways to process donations and transactions.
Technology, hosting, website, security, email, and service providers that help us operate the Site.
Professional advisers, auditors, or authorized representatives where required for legitimate organizational purposes.
Government authorities, regulators, law-enforcement agencies, or other authorized bodies where disclosure is required by applicable law or lawful request.
Relevant parties where disclosure is reasonably necessary to prevent fraud, security threats, unlawful activity, or misuse of the Site.

Any information shared with service providers should be limited to what is reasonably necessary for the relevant purpose.

7. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to improve functionality, remember preferences, maintain user sessions, understand website usage, and improve security and performance.

Cookies may be used for purposes such as:

Essential website functionality
Login and session management
Security
Website analytics
Improving user experience

You may be able to control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Site.

8. Third-Party Services and Links

Our Site may contain links, integrations, payment services, embedded content, or other features provided by third parties.

Third-party websites and services operate independently and may have their own privacy policies and terms. Ameen Foundation is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including donation processing, account management, accounting, auditing, record keeping, legal compliance, dispute resolution, and organizational requirements.

Some information may need to be retained for a longer period where required by applicable law or legitimate administrative and financial record-keeping obligations.

11. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where there is no legal or legitimate reason for us to retain it.
Request restriction of certain processing where applicable.
Withdraw consent where processing is based on consent.
Contact us regarding concerns about the handling of your personal information.

Certain requests may be subject to legal, accounting, security, or other legitimate requirements.

To make a privacy-related request, please contact us using the contact details provided below.

12. Children’s Privacy

Our Site is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take reasonable steps where appropriate.

13. User Account Security

Where the Site provides account registration or login functionality, users are responsible for keeping their usernames, passwords, and account information confidential.

You should immediately notify Ameen Foundation if you believe that your account has been accessed or used without authorization.

We are not responsible for losses arising from a user’s failure to keep account credentials secure, except where liability cannot lawfully be excluded.

14. Changes to This Privacy Policy

Ameen Foundation may update, modify, or revise this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated Privacy Policy will be posted on this page with a revised effective date. Your continued use of the Site after an updated Privacy Policy has been posted constitutes your acknowledgment of the updated policy to the extent permitted by law.

We encourage users to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact Ameen Foundation.

Ameen Foundation
Address: Madina Market, Shop No. 4, Lahore-Sheikhupura Road, Khurrianwala, District Faisalabad, Pakistan

Phone: 041-4362655, 041-5392655
Mobile: 0301-2166633, 0334-2772665
WhatsApp: 0343-2772665
Email: donation@ameenfoundation.org.pk

We are available 24/7.